Terms & Conditions

Last Updated: August 23, 2026

Welcome to river renowned beauty (“we,” “us,” “our”). These Terms & Conditions govern your use of our website, purchase of our lash products, enrollment in our lash courses, and booking of lash services.

By using our website, placing an order, purchasing a course, or making an appointment, you agree to these Terms & Conditions.

1. About Our Business

Business Name: river renowned beauty
Website: renowned beauty.com
Email: riverrenownedbeauty@gmail.com
Location: 380 b Carolyn Rd campbell river bc

Our website offers:

• Lash-related products

• Lash training courses

• Lash appointments and services

 

2. Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with the operation or security of the website.

You must provide accurate and current information when placing an order, purchasing a course, or making a booking.

We reserve the right to refuse or cancel an order or booking where we have reasonable grounds to do so.

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3. Products

We currently offer a limited selection of lash products through our website.

We make reasonable efforts to ensure product descriptions, photographs, colours, sizes, and other information are accurate. However, colours and appearances may vary depending on your device or screen.

Product availability may change without notice.

We reserve the right to limit quantities purchased and to discontinue products at any time.

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Product Use & Safety

You are responsible for using our products according to their instructions and for ensuring that they are appropriate for your intended use.

Professional lash products should only be used by individuals who have the appropriate training and knowledge to use them safely.

We are not responsible for injury, irritation, allergic reactions, damage, or other issues resulting from misuse, improper application, failure to follow instructions, or use contrary to the product's intended purpose.

Please review product labels and instructions before use.

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4. Orders & Payment

All prices displayed on our website are in [CAD/USD/etc.], unless otherwise stated.

Applicable taxes and shipping fees may be added at checkout.

Payment must be completed before an order is processed.

We reserve the right to correct pricing errors, product information errors, or other website errors. If an error affects an order you have placed, we will notify you and provide you with available options.

An order confirmation does not necessarily guarantee that an item is available if an unexpected inventory issue occurs.

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5. Shipping & Delivery

Orders will be shipped to the address provided at checkout.

You are responsible for ensuring that your shipping information is accurate.

Delivery times are estimates and may be affected by shipping carriers, weather, customs, holidays, or other circumstances outside our control.

Once an order has been handed to the shipping carrier, we are not responsible for delays caused by the carrier.

If your package arrives damaged, please contact us as soon as possible and provide photographs and any requested information.

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6. Returns, Exchanges & Refunds

Our return and refund policy is available at [Return Policy Link].

Due to the nature of certain lash products, opened or used products may not be eligible for return or exchange for hygiene and safety reasons.

Before returning an item, please contact us at [Business Email]. Do not send products back without first receiving return instructions.

Nothing in this section is intended to limit any rights you may have under applicable consumer protection legislation.

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7. Lash Courses

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Our lash courses may include online, in-person, or other educational trainingas described on the applicable course sales page.

Course content, duration, materials, models, kits, certification, and other inclusions will be stated in the course description.

Course fees must be paid according to the payment terms presented at checkout. and are non-refundable

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Course Materials

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Course materials, videos, manuals, photographs, demonstrations, documents, and other educational content provided by us are for the purchaser's personal educational use.

You may not copy, reproduce, distribute, sell, share, upload, publish, or otherwise commercially exploit our course materials without our prior written permission.

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Course Results

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Completion of a course does not guarantee that you will achieve a particular level of skill, income, client volume, business success, or employment.

Students are responsible for practising their skills and complying with all applicable laws, regulations, licensing requirements, health requirements, and professional standards.

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Course Cancellation & Rescheduling

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Course cancellation, rescheduling, deposits, and refund terms are governed by the specific policy provided when you purchase your course.

Please contact [Business Email] if you need to request a cancellation or rescheduling.

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8. Appointments & Lash Services

Appointments must be booked through our approved booking system or directly through us.

When booking an appointment, you agree to provide accurate information regarding your appointment and any relevant information requested during the booking process.

A booking is not confirmed until confirmation has been provided by our booking system or by us.

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Deposits

A deposit may be required to secure an appointment.

Where applicable, the deposit amount and terms will be displayed during booking.

Deposits may be applied toward the final service price as stated at the time of booking.

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9. Cancellation & No-Show Policy

We understand that circumstances can change. However, appointment cancellations and changes affect our ability to serve other clients.

Appointments must be cancelled or rescheduled at least 24hours before the scheduled appointment.

Cancellations made with less than 24 hours' notice, as well as missed appointments, may result in the loss of your deposit and/or a cancellation fee of 50$.

Clients who arrive significantly late may need to have their service shortened, modified, or cancelled depending on the circumstances. A fee may apply.

Repeated late cancellations or no-shows may result in future bookings being restricted or requiring full payment in advance.

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10. Lash Service Requirements

For your safety and the quality of your service, you must disclose relevant information requested during the booking process before receiving a lash service.

We reserve the right to refuse or modify a service if we reasonably believe that providing the service could pose a health or safety risk or could result in an unsuitable outcome.

Clients should follow all aftercare instructions provided following their appointment.

Results can vary depending on factors including natural lashes, lifestyle, aftercare, products used, and individual circumstances.

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11. Allergies & Sensitivities

You are responsible for informing us of known allergies, sensitivities, medical considerations, or previous reactions relevant to lash services or products before treatment.

If you experience an unexpected reaction following a service, discontinue use of any suspected product and seek appropriate medical advice where necessary.

Where applicable, we may offer a patch test before a service. A patch test does not guarantee that an allergic reaction will not occur.

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12. Intellectual Property

All content on this website, including logos, branding, photographs, graphics, text, course materials, videos, designs, and other content, belongs to or is licensed to river renowned beauty, unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially use our intellectual property without our prior written permission.

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13. User Reviews & Content

If you submit a review, testimonial, photograph, video, or other content to us, you confirm that you have the right to provide that content.

Where you provide permission for us to use your content, you grant us permission to use it for legitimate business and marketing purposes, subject to any separate consent or agreement we may have with you.

We will not knowingly use content in a misleading manner.

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14. Third-Party Services

Our website may use third-party services for payment processing, appointment scheduling, shipping, email communication, website hosting, analytics, or other business functions.

Your use of those services may also be subject to the third party's own terms and privacy policies.

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15. Limitation of Liability

To the extent permitted by applicable law, [Business Name] will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, products, courses, or services.

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

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16. Website Availability

We aim to keep our website available and accurate, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

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17. Privacy

Your personal information is handled in accordance with our Privacy Policy, available at [Privacy Policy Link].

By using our website, you acknowledge that your information may be collected and used as described in that policy.

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18. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

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19. Governing Law

These Terms & Conditions are governed by the laws applicable in BC, Canada, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law and the courts or dispute-resolution mechanisms having appropriate jurisdiction.

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20. Contact Us

If you have questions about these Terms & Conditions, products, courses, or bookings, please contact:

river renowned beauty
Email: riverrenownedbeauty@gmail.com
Phone: 2365075274
By using our website, purchasing our products or courses, or booking an appointment, you acknowledge that you have read and agreed to these Terms & Conditions.